Hp Phoenix Crisis Recovery Download

This document is for HP notebook computers, including notebooks with HP SureStart architecture.
The BIOS is the first software to run after turning on the computer. If the BIOS on your computer becomes corrupted, the computer fails to boot to Windows. The BIOS can be corrupted during normal operation, through environmental conditions (such as a power surge or outage), from a failed BIOS upgrade or damage from a virus. If the BIOS is corrupted, the system automatically attempts to restore the BIOS from a hidden partition when the computer is restarted. This document covers other methods to restore the BIOS if the automatic BIOS restoration does not work.
  1. HP has updates available for download to address the vulnerability. HP Desktop PCs - Recovering the BIOS. Many HP computers have an emergency BIOS recovery.
  2. Download: Phoenix/Insyde Tool —Credit for these tools goes to Andy P and My Digital Life. October 17, 2011 at 10:33 pm. I have two pga 470 motherboards. The bios on both have crashed. One board is a HP MS-6577. The other is a mercury board with ami bios. Make sure you use the Phoenix SLIC tool to verify the BIOS recovery.
  3. Dec 03, 2008  in case you kill your phoenix bios: bios recovery methods. Discussion in 'Sager and Clevo' started by zfactor, Dec 2, 2008. Here is the Archive with all the files needed and How to for Phoenix BIOS Recovery. Click on the Phoenix_Crisis_Recovery.exe to make: Flopy, USB Flopy.
If you experience any of the following symptoms after restarting the computer, recover the BIOS.
  • Windows does not start and the Caps Lock or Num Lock keys blink, or the computer beeps 2 times
  • A BIOS APPLICATION ERROR 501 message displays
  • The computer stops at a black or blank screen when powered on
  • The computer turns on and you might hear the internal fan, but the display is blank and Windows does not start

Wincris.exe Version 1.0.0.4

note:

This procedure should work for most laptops and desktops that have a conventional Phoenix BIOS. Download CRISIS Recovery. Crisis Recovery is the process of updating a 'bad' version of the BIOS with a 'good' version of the BIOSbased on the. See PHOENIX_BOOT_MODE_PPI for more.

For business computers, your company IT department or local IT service might manage BIOS settings. Confirm this if you cannot access BIOS settings or restore the BIOS.
Active2 years, 9 months ago

Here is the issue:I tried updating the BIOS using one of HP's software downloads, and even though it exited successfully, my laptop does not boot. Nothing loads, and the screen remains black. I have tried resetting the CMOS battery and tried to recover from a USB drive with a HP_TOOLS partition that contained the UEFI Support Environment. My laptop doesn't have the HP_TOOLS partition since it got deleted when I reinstalled Windows.

The laptop is a HP Pavilion DV7 4190US. What could I do? In addition, my sister has the exact same laptop as me. Is there something I could use from her working laptop to recover mine?

EDIT: I forgot to add that I have also tried extracting a BIOS .bin file from the HP BIOS Update software downloads using Universal Extractor and putting it in a USB drive. This does not work either.

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EDIT 2: The problem has been solved. When I tried using the other BIOS, it was giving me the '.. BIOS no fully ACPI compliant.' blue screen. I downloaded the HP Support Environment (link) and installed it to the USB. The BIOS that I took from my sister's laptop was still in the USB once the installation was done. Once the USB drive was ready, I inserted it in my laptop and followed Moab's procedure (Win key + b pressed until the screen pops up). The BIOS recovery tool appeared and after that, I just had to follow the instructions

Phoenix crisis recovery disk tool

My laptop now works. Thank you so much for your help. Now I need to learn how to do BIOS updates properly.

HennesDownload
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DamianDamian

2 Answers

You may have to unhide hidden folders in Folder Options on your sister PC before starting.

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On Your sisters PC, access the HP_TOOLS partition (assign it a drive letter in disk management) and open the 'Hewlett-Packard' folder, then 'Bios' folder, in there will be 3 more folders, copy ALL the files from sis's 'Current' folder to your 'current' and 'previous' folders on your usb drive that has the same folder structure.

Wincris.exe

Be sure the usb drive is fat32 and has the volume name HP_TOOLS with the proper folder structure, drive letter does not matter.

Connect usb (legacy usb 2.0 port if you have one) with laptop powered off, power up while holding the win+B keys down, keep holding them until you get a bios recovery screen.

hopefully it will crisis recover your bios, some models use the all 4 arrows keys instead of win+B

NOTE: Remove the drive letter from your sisters HP_TOOLS partition when done copying files.

Phoenix Crisis Recovery Disk

MoabMoab
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I too had problems with an unbootable HP laptop. It turned out that my BIOS-Battery (inside the laptop casing), was getting weak and needed replacement. Taking out this battery did let me boot after several attempts of starting the laptop.

Moses
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Matthias AmbergMatthias Amberg

Phoenix Crisis Recovery Download

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